Your tasks:

• Design and update technical service training for ISUZU distributors, OEMs, and dealers
• Align training content with ISUZU Japan and the European distributor network
• Continuously improving training methods (classroom and digital)
• Support the daily operations of the Training Center (e.g., room setup, welcoming participants)

You should bring:

• A completed qualification as Master Craftsman (Kfz-Meister), State-Certified Technician (staatlich geprüfter KFZ-Techniker), or equivalent
• Practical experience in diagnostics, repair, and service - from a dealership or workshop environment
• A genuine interest in training and education - prior training experience is helpful but not required
• Solid English skills (written and spoken) for developing and delivering training content
• Strong self-organization, curiosity, and a proactive mindset for continuous learning
• You communicate clearly and confidently - and know how to connect with different people, whether they re from other countries or have different technical backgrounds
• A car drivers license is required, and a truck drivers license would be an advantage

What we offer:

• A role in a respected international automotive brand with a clear mission and global perspective
• Purposeful work that directly supports service excellence and mobility across Europe
• Autonomy, trust, and space to develop your own ideas - your input matters here
• A modern, international working environment with colleagues who value diversity, teamwork, and continuous improvement
• Opportunities for career development, upskilling, and collaboration with our training teams in Japan and across Europe
• 30 vacation days, special leave, bike leasing, lunch subsidy, free drinks, fitness center, free parking, and regular training opportunities

Responsibilities:

• Define and implement measures to strengthen Isuzu’s customer relationships in cooperation with dealers and distributors across Europe
• Propose and support business development activities for distributors and dealers
• Evaluate operations at Isuzu dealers and submit improvement plans
• Administrate and analyze data from distributors regarding vehicle intake, service and parts profit
• Support the organization and execution of the annual European service conference for distributors
• Collaborate with internal stakeholders, especially with departments in Japan

Your Profile:

• Qualification as a Master Technician or any other equivalent
• Professional knowledge and experience in workshop operations and customer services
• Knowledge of light- and heavy-duty trucks, initial experience with electric vehicles
• Well-developed negotiation and coordination skills
• An analytical, flexible and proactive team player with strong communication and intercultural skills
• Good knowledge of German and English language (spoken and written)